Computer Setting Check list
Please ensure the following each time before login to the MyKad Online Certificate Download:

• Install iVEST™ Client and smart card reader properly.
• Please disable the iProxy setting at the Internet Explorer proxy server setting.
• LAN connection: Tools > Internet Options > Connections tab > LAN Settings button > Un-tick Use a proxy server… checkbox.
• Dial-up connection: Tools > Internet Options > Connections tab > Highlight the Dial-up service and click Settings… button > Un-tick Use a proxy server… checkbox.
• Ensure the Internet Explorer has been installed with Microsoft Virtual Machine. How to check: launch Internet Explorer > Tools > Internet Options > Advanced > Look for Microsoft VM. If Microsoft VM is not listed, please install. You may find the installer inside the iVEST 4MyKad Client Installation CD
• Check for Java Plug-in: click Window Start > Settings > Control Panel > look for Java Plug-in icon. If you have Java Plug-in icon, please apply this setting. Skip this step if you do not have Java plug-in:
• This step is based on Java Platform Standard Edition 6 version 1.6.0:
• Double-click Java Plug-in icon
• Click Advanced tab
• Under Default Java for browser, uncheck Microsoft Internet Explorer
• Click Apply
• Close Java Plug-in window
• Re-launch Internet Explorer
• Verify that Java (Sun) plug-in is no longer listed in Advanced list. How to check: go to Tools > Internet Options > Advanced
• However, if the Java (Sun) is still listed, ensure the option is unticked.
• Ensure to exit iVEST™ Gate,and iProxy
• Recommended not to activate other application that is not related to this process.
• Settings are done. Kindly proceed with MyKad Online Certificate download.