This troubleshooting page is meant as references for any system administrator and end user if encountered any problems while implementing or using iVEST client or iVEST Server applications.

How to use this Technical Troubleshooting page:

• Problems and solutions applies to all cases. No Product, Operating System (OS), Reader Model or Browser specifications are specifically stated.
• In cases which have more than one solutions, it is advisible to apply solution1 first then proceed to solution2 and solution3. Please do not skip the solutions.
• If you require further technical assistance after applying all the solutions, please email to support@ivest.com.my

Technical troubleshooting categories by products and error prompted by web browser:

+ [1] iVEST™ Client / iVEST™ Biz Client
+ [2] iVEST™ Card Reader and Driver
+ [3] Error prompted by Web Browser
+ [4] iVESTmail
+ [5] iVEST File 3.1